Aura CMS Contacts inbox for visitor form messages
CMS Contacts

Appifio Creator · Lesson AS09 · Intermediate · Aura series · CMS

Contacts · Products · Orders
small-shop end-to-end

Visitors submit contact forms or place orders on the site → you change status in CMS - one operations loop with no code.

Learning goals: Read Contact tickets; manage Products; update Orders in the CMS UI.

Previous: AS03, AS08 · Next: AS10 · ~12 minutes

Contacts Products Orders

1. Small-shop loop

Aura CMS Products list with Add product, categories, and tags
CMS Products
Web (Creator): catalog + order / contact forms
→ Data store (Storage)
→ CMS: Contacts / Products / Orders
→ You change order status (e.g. Processing → Delivered)

2. Glossary

TermMeaningWhere you see it
ContactsTickets visitors send from a formCMS nav
ProductsItems sold on the siteCMS nav
OrdersPurchase / booking tickets from visitorsCMS nav

3. Steps

  1. Contacts: open the list → read new tickets → mark handled with the UI button/status.
  2. Products: add/edit name, price, image (CMS form) → check the shop page on the web.
  3. Orders: when a visitor orders on the web → open the order → change status → Save on the CMS form.
  4. If the site has no form/shop yet: ask AI in Creator (AS03 + a shop prompt), then return to CMS to manage records.

4. Comparisons

  • Shopify Orders: same job of changing order status.
  • Airtable inbox: Contacts is like a ticket inbox.

5. Limits & security

You can

  • Small shop / pre-order

You can’t

  • A full marketplace like Shopee
  • Only trusted staff should open CMS to see orders / contacts (personal data).

6. Common issues

SituationFix
Form submitted but CMS emptyAS10 + check Backend; correct data ledger name?
Status change does not saveClick Save on the form; does the account have enough permission?

7. Checklist

  1. Can you open Contacts / Products / Orders?
  2. Have you tried changing one order’s status?

AS10 - Content map (avoid empty pages)

Appifio Creator · Aura series · AS09