Contacts · Products · Orders run a shop site in Aura CMS

1. Basic shop flow

2. Glossary

3. Open CMS and the right sections

1. Open your app URL with /cms - e.g. https://yourapp.appifio.com/cms.
2. Sign in with a CMS account (superadmin or admin - G01, F03).
3. Left nav: "Contacts", "Products", "Orders". Click each - the main pane updates.
4. If the nav is collapsed, expand it before hunting for items.

4. Handle Contacts

1. Click "Contacts". The list shows messages from the site form (F02) - usually name, email, time.
2. Click "View more" → "Contact detail" opens with the full message.
3. After reading, note elsewhere if needed - CMS has no “mark as read”.
4. When done, click "Delete message" - confirm because "Cannot be undone".
5. Empty list despite form submits: check appendData to the contacts entity (F02) and Save changes in Creator.

5. Prepare Categories & Tags (optional)

1. Open "Products" - tabs: "Products", "Categories", "Tags".
2. Tab "Categories": "Add category" → name (e.g. "T-shirts") → save.
3. Tab "Tags": same idea - labels like "Sale", "New" if your theme shows them.
4. Return to "Products" before adding items.

6. Add a product with variations

1. Tab "Products" → "Add product".
2. Fill Product name, Description, URL slug, Price unit (₫, USD…), optional SKU.
3. Choose Product type: Physical or Virtual - for virtual, add download URL and button label.
4. Under "Variations & stock", pick mode:
   • No variations - one price, one stock (simple shops).
   • Hierarchical - parent→child groups (e.g. Size S/M/L under "Size").
   • Independent - Size and Color separate; each combo has its own stock and price delta.

1. Add each Group (e.g. "Size") then Options (S, M, L) with stock and price deltas as needed.
2. Upload to Gallery via "Upload images" - first image is usually the featured image.
3. Assign Categories and Tags from step 5.
4. Set publish status if shown - only Published appears publicly.
5. Click "Save" / "Save product" → see it in the list.

7. Track Orders

1. Click "Orders" - columns usually include Order ID, Customer, Total, Status.
2. Use "Search orders…" with the Order ID when the list is long.
3. Click a row → "Order detail" - name, phone, items, quantities, total, chosen Size/Color.
4. Change Status:
   • Pending - new, not contacted yet.
   • Confirmed - paid or delivery confirmed.
   • Cancelled - customer cancelled or out of stock.

1. Click "Save changes".
2. Use "Delete order" only when sure - insufficient role shows "You don’t have permission to delete orders" (need admin/superadmin).

8. Compared with other tools

• Shopify: stronger online payments/shipping; Aura CMS fits small/medium shops with manual COD/chat.
• WooCommerce: similar Products + Orders + Variations, but needs WordPress + plugins; Aura CMS is built-in.
• Google Form + Sheet: Aura CMS replaces that with a dedicated ops UI.

9. Security

• Contacts and order details hold personal data - grant CMS access only to people who need it (F03, G05).
• Editor may add products but may not edit/delete orders - check roles before assigning work.
• With Security enforce (G05), confirm contacts/orders still allow guest submits - don’t lock a live form by accident.

10. Technical limits

11. Common issues

12. Tips

• New small shops: start with No variations - move to Independent only when you truly need Size + Color.
• Clear Contacts the same day - no read/unread labels means backlog is easy to miss.
• Update order status as soon as you confirm with the customer.
• Create 2-3 categories before bulk-importing products.

13. Self-check

Appifio Creator · User guide · G03